Inside the studio

Your list goes in. Sealed envelopes go out. You do neither step in between.

Every letter moves through the same hand-finished process — whether it's a single mailing of 100 pieces or a steady cadence of 1,500 a month. Below is what happens after you click Begin a letter, so you know what to expect on the recipient's end.

1

Send us the names

CSV with first name, last name, company, and address. Use our template or a CRM export. For neighborhood mailings, outline the area on the campaign map.

2

Write the message

One message for everyone, or per-recipient with {first_name}, {company}, and your own custom fields. Preview each in the hand you choose.

3

We finish each letter by hand

Real pen on cream stock. Premium envelope colors, specialty inks, and a hand-signature are all available on request.

4

Sealed, stamped, sent

Hand-addressed envelope. First-class postage applied by hand. Sealed and dropped in the U.S. mail. Or boxed back to you if you'd rather drop them at the post yourself.

What's included on every letter

  • Hand-finished letter or card on cream premium stock
  • Hand-addressed matching envelope
  • Sealed by hand
  • First-class postage applied by hand
  • Dropped in the U.S. mail by us
  • A quiet record in your account, so you can reorder or pull a manifest later

When the letters arrive

Your mailing window is confirmed at order time, and the account dashboard tracks the campaign from there. Subscription tiers move ahead of one-time orders, so a recurring cadence holds its rhythm month over month.

  • Business Scale — the cadence holds first. Recurring sends ship ahead of one-time orders.
  • Studio Partner — the earliest mailing window we offer, with a dedicated campaign manager who commits a specific window in writing for time-sensitive sends — before pen touches paper.